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|Types of bags||
Handbags & Crossbody bags
|Number of Handles/Straps||
Cell Phone Pocket
Shipping & Handling
As a leading global online retailer, we ship thousands of orders daily all over the world. Just buy and enjoy our great service, we ship direct to your door.
Shipment Upgrade Notice
We’ve put a lot of focus on making sure the items get delivered to our customers as quickly as possible. So lately we’ve upgraded our shipping system to provide better service: we managed to shorten the shipping time.
All shipment to UK and US customers, the shipping time has been shortened for Flat Rate Shipping and For France, Spain, Germany & Australia and other part of the world customers, the shipping time has been shortened depending on the courier service
Most customers can enjoy FREE FLAT RATE SHIPPING on orders over USD$50 (shipping cost excluded). The order amount for free shipping has been increased due to the rise of shipping cost, which is out the consideration of providing better service and faster delivery. We appreciate your understanding.
The fully updated list of shipping services and charges are in the table below.
Practically, we ensure 95% of the orders delivered in time. For some remote places, it may take a bit longer.
All packages have specific tracking information.
You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into “My Account”. Click on ” Track order ” to review your order status and/or obtain a tracking number.
Kindly note that all packages are shipped from ImcGhana. Our items are shipping duty unpaid and therefore import tax may occur depending on your country’s Customs and shipping method.
Please check with your local Customs Office for more information.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Crofters Walk, WOLVERHAMPTON, WLV, WV8 1UT, United Kingdom.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: Crofters Walk, WOLVERHAMPTON, WLV, WV8 1UT, United Kingdom.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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The bag is excellent, packed perfectly, the store recommend
Remarkable handbag of excellent quality. perfect stitching, no odor suspected 100% satisfied. 14 days delivery for France. Thank you.
Vivid color, excellent appearance and quality! Very classical to use social. Good size and with several partitions. Very satisfied.
Bag cool straight As in the photo! Packed well, inside the air bag. Beautiful lining. Your money is worth it. Seller recommend!
The bag is excellent, the quality is at the height. everything is smooth and sewing and the bag itself. I don’t know if it’s skin or not. very neatly made, the accessories were all in the film. I took it for my mother’s gift, my mother is delighted! The size of the bag is not gromos and not small, inside 2 compartments and two pockets with zippers. the shape holds perfectly. packed was also good. thanks to the store’s purchase was satisfied
The bag is excellent! Came in excellent condition without dents and creases. Packed very high quality inside bags with air to maintain the shape. Fully corresponds to the photo in the catalog. Seller recommend. The only negative to wait for the bag was 40 days, but it’s worth it. I attach the already unpacked handbag.
Very beautiful!!!! Chic really! made well and don’t stink! Excellent! thank you very much!!!
Wow! This bag is really beautiful and quality, neat, no smell.
Gorgeous bag. Cons zero. Nothing is wrinkled. Everything is perfect. Mom is delighted. Thank you for the gifts in the form of rubber bands
Delivery to Moscow-3,5 weeks. Packed well, not wrinkled. The quality of the bag is a bit too small. In the parcel of the gift. Seller recommend.
Handbag went 3 weeks to Saratov. Very beautiful, packed qualitatively. Inside bags with air, itself packed in a cloth handbag, and a bag with pouches. Skin or not I do not understand. Sections are all closed. But it looks very stylish and expensive. Lining is very high quality. The strap is long too lacquered. Handbag one in one as in the photo. The volume is average, but no longer necessary. I recommend the store unequivocally. Put in a purse rubber for hair. I am happy with the purchase.
Very cool, high-quality, beautiful, elegant bag. Worth your money! I recommend women of fashion!
Good bag, came in good condition, not crumpled. No smell, as a gift put a hair band.
Got handbag, girls, bag chic oooochen good, packed Super Excellent, nothing wrinkled, no nicks creases on the bag store is excellent, recommend, fast shipment and fast delivery thank you very much seller and little gift thank you
Shipping was about a month due to shipping problems. The bag is more beautiful in life than in the photo. Fully corresponds to the description, the color is beautiful. Brought the fire, did not melt. I advise everyone. The store answered all questions
Thank you so much. Very happy with a product. Packing perfectly arrive quick. Love shopping at your shop.
Very beautiful and good quality. Very well packed. Delivery to Lithuania lasted almost 6 weeks. Thank you!
The bag is cool. Came 16 days before Voronezh. The store put jewelry and a hairpin in a gift, for this special thanks. The seller is well done, I recommend!
as in the picture lovely bag .Thank you
The bag is very beautiful. Well packed, did not crumble. Of the minuses is not enough.