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Shipping & Handling
As a leading global online retailer, we ship thousands of orders daily all over the world. Just buy and enjoy our great service, we ship direct to your door.
Shipment Upgrade Notice
We’ve put a lot of focus on making sure the items get delivered to our customers as quickly as possible. So lately we’ve upgraded our shipping system to provide better service: we managed to shorten the shipping time.
All shipment to UK and US customers, the shipping time has been shortened for Flat Rate Shipping and For France, Spain, Germany & Australia and other part of the world customers, the shipping time has been shortened depending on the courier service
Most customers can enjoy FREE FLAT RATE SHIPPING on orders over USD$50 (shipping cost excluded). The order amount for free shipping has been increased due to the rise of shipping cost, which is out the consideration of providing better service and faster delivery. We appreciate your understanding.
The fully updated list of shipping services and charges are in the table below.
Practically, we ensure 95% of the orders delivered in time. For some remote places, it may take a bit longer.
All packages have specific tracking information.
You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into “My Account”. Click on ” Track order ” to review your order status and/or obtain a tracking number.
Kindly note that all packages are shipped from ImcGhana. Our items are shipping duty unpaid and therefore import tax may occur depending on your country’s Customs and shipping method.
Please check with your local Customs Office for more information.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Crofters Walk, WOLVERHAMPTON, WLV, WV8 1UT, United Kingdom.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: Crofters Walk, WOLVERHAMPTON, WLV, WV8 1UT, United Kingdom.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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If you think the price no original material is cheap tee is a bit or but try result fit or fit design this price for rain is OK
High quality. I love it.
Super comfortable, color and size as the pictures in the description. polecsm supplier fast certain shipping in Poland delivery przejmuje Courier Pocztex
very good quality, very good communication with store, I will buy more. very satisfied.
Lovely sports Brookie. Very happy… podashli perfectly. Recommend to everyone
Wood summer 3D cold dish
Lot thin feet.
It’s really fast, good quality מעוד for price. I height 178, weight 73 ולקחתי XL עדיף May was L but also it’s good. Recommend
Wonderful!!! Excellent quality
A last! Pant amazing and high quality! Sure I’ll buy all the colors! Thank You
Stay nicely, the measures are correct
Very good quality. We’ll see how he behaves after washing. Maybe I was misguided by the measurements, I would have caught a size less even to get it tighter. 180m 72kg one L (would have caught M or you will have to muscle quite more the legs; -)
Quality like norms, a little with the size did not guess, took XXL, it was necessary for a smaller size, I have a height of 176 weight 83 in St. Petersburg came about a couple of weeks
Everything is fine, the quality is a wonderful store sociable did not wish that I ordered a pair)))
Pants are excellent, locks are OK, sewing is OK, in size, the material is thin but pleasant, only for the summer, the style really liked, the store thanks
100% recommended! Great looking, perfect for gym and those pockets are really useful. Ordered second pair! Sizing was perfect. 186 cm – 91 kg ordered (XXL)
Product as described in the description and good quality material. Was expecting the material to be a little more thicker but it’s not bad. Delivery could have been faster.
All the rules. That’s only the material of course not as in the photo
Product like the ad like very recommend the store plan to buy other
Good qulity. Size. XXL good on height 187 / 85 kg. In general, all liked pants and pockets comfortable. Like the design, it’s difficult to say how in operation I think Markie, but for me to run with such pockets is a perfect Rod phone and a belt loops. Better than one order)