New Store Promotion：
cm Power: 65W for 15-20m2
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New Store Promotion：
|Is Bulbs Included||
Up & Down
warm white 3000-3500k cool white 6000-6500K
Yes (only brightness dimmable)
Shipping & Handling
As a leading global online retailer, we ship thousands of orders daily all over the world. Just buy and enjoy our great service, we ship direct to your door.
Shipment Upgrade Notice
We’ve put a lot of focus on making sure the items get delivered to our customers as quickly as possible. So lately we’ve upgraded our shipping system to provide better service: we managed to shorten the shipping time.
All shipment to UK and US customers, the shipping time has been shortened for Flat Rate Shipping and For France, Spain, Germany & Australia and other part of the world customers, the shipping time has been shortened depending on the courier service
Most customers can enjoy FREE FLAT RATE SHIPPING on orders over USD$50 (shipping cost excluded). The order amount for free shipping has been increased due to the rise of shipping cost, which is out the consideration of providing better service and faster delivery. We appreciate your understanding.
The fully updated list of shipping services and charges are in the table below.
Practically, we ensure 95% of the orders delivered in time. For some remote places, it may take a bit longer.
All packages have specific tracking information.
You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into “My Account”. Click on ” Track order ” to review your order status and/or obtain a tracking number.
Kindly note that all packages are shipped from ImcGhana. Our items are shipping duty unpaid and therefore import tax may occur depending on your country’s Customs and shipping method.
Please check with your local Customs Office for more information.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Crofters Walk, WOLVERHAMPTON, WLV, WV8 1UT, United Kingdom.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: Crofters Walk, WOLVERHAMPTON, WLV, WV8 1UT, United Kingdom.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
There are no inquiries yet.
Chandelier came in 40 days, the package is excellent, the photo corresponds, the brightness for the corridor is good
Chandelier came in five weeks. Delivery DPD to the apartment, in installation simple. Bought bel. Hol. Light without remote control. Thanks to the store for the quality goods.
Got to Moscow in a month! And that’s even considering the January holidays. Packed well, all intact. Flashlight as bonus 🙂
When external inspection, defects are not detected, after installation I will add a review.
Like norms but not what expensive in it is not and the light of the mess as in hospitals
Gorgeous chandelier. Easy to attach. Illuminates the room for 30sq. m. All Pts cool.
Very stylish, but only as a decor, the light from it is certainly very small)
Completely satisfied with lustroy! Corresponds to the description, illuminates well! Delivered to the doors, delivery was a transport company. Bonus was Flashlight
Until St. Petersburg for a little more than a month. The parcel came DPD by service. Disadvantages have not yet been identified)
Excellent chandelier, in the store this is worth More expensive, the store many thanks)
The parcel was ordered with delivery from Russia. Ordered May 2, came 15. Delivered the courier of Russian mail to the house. If it were not for the holidays, I think I would have reached me faster. I hung it myself, there was no difficulty at all. Color took warm, the photo looks darker, in fact, the kitchen is light enough (8 square meters), for this while a day. I’ll wait till tonight, see what happens. I do not have any complaints about quality. No, of course you can find fault with some little nuances, but I will not-I’m satisfied with everything-on the ceiling looks without flaws. As a gift put a USB lamp for a computer. Trivia, it’s nice. The main thing that baton now worked well)
Delivery in 13 days from Irkutsk, brought a courier of Russian mail. Track tracked. The chandelier works and looks great. Installed in 3 minutes (2 minutes delivered a perforator). Was a gift: USB flashlight. Thank you very much store!
Excellent chandelier for the bedroom, looks good, expensive, delivery fast, to Astrakhan in a week. Recommend
The chandelier is wonderful! I bought it in the kitchen 9 m2. There’s enough light. Looks great. Thank you! Corresponds fully to the description.
I chose the chandelier for a long time, but I stopped at this one! Several times wrote to the store about the size and power. Hung her in the kitchen. Very well fit. Although I don’t have enough light. I would like a little brighter. But still put 5
The chandelier came in excellent condition, the packing is good. We took it to the bedroom 12sq. m. It shines very bright. In general, satisfied, thank you to the store
Very nice . Good quality and satisfied with the purchase
Chandelier is very like, lighting on the Corridor 9 square. M. More than enough. To quickly send needed a surcharge of 1 euro, correctly explained for what and how to transfer money. Packing is good, nothing is damaged. I can recommend the store. Later I will add a photo review.
Cool chandelier. lights well, as a gift put a USB lamp! Thank you come for days 10
A good chandelier, easy to install, came very quickly, delivery of the Russian Federation. To Room 12,6 square meters. I chose a big one and I think it’s just right. From the remote it is very convenient to control, many different modes. In general, I recommend definitely!